Contact
Useful feedback starts with context.
Mathosis is in early access. A public support email and staffed service desk have not yet been configured, so we do not want to invent contact details that cannot receive your message.
What to include in a bug report
- The page or view where the problem happened
- What you expected and what happened instead
- The steps that reproduce it
- Your browser and device type
- A screenshot with personal journal text or identifying details removed
Do not send exported habit backups through an unverified contact channel. They can include routines, mood, sleep and reflection data.
Immediate data help
Make a backup
Use the app’s JSON export before clearing browser data or moving to a new device. Store the file somewhere you control.
Delete local records
Use the clear-data control in Mathosis and then clear site storage in your browser if you want to remove remaining local preferences. The current app has no cloud account database.
Payment question
Mathosis does not currently accept subscriptions. If someone asks you to pay while this page says early access is free, do not submit payment details through that request.
Before commercial launch
This page must be updated with the operator’s legal identity, a monitored support email, postal or business contact information where legally required, expected response times and an escalation route for privacy requests.